Humility and Responsibility
Progress can be reckoned in terms of just two words: humility and responsibility. Our whole spiritual development can be accurately measured by our degree of adherence to these magnificent standards. – From As Bill Sees It:
Humility is true for our development in recovery and leadership. I became a better leader when I became humble enough to know I didn’t have all the answers. I progressed as a leader when I learned to listen more and talk less. I was a more productive leader when I was humble enough to learn from those closest to the customer.
One of the things that surprised me as a newer leader was when I learned I had more responsibility with even less control. I was not only accountable for my actions but for the actions of those I lead. I was a far better leader when I stopped focusing on who did or did not do something but instead of the "why" so I could improve it going forward.
All of the above required me to set my ego aside and concentrate on what was best for others and the organization.